Client Services Agent

You like engaging with people, being the provider of solutions and leaving those you interact in a better place than when you started talking to them ? If you’re solution-oriented and happy to jump from email, to phone, to Facebook, to  chat, to smoke signals, you’re ripe for the Client Services team  !

Profile :

  • Full proficiency in English and French, spoken and written
  • Outgoing and client-oriented
  • Patient and communicative

 

Tasks :

  • Support CaSA clients, through email, phone or online tools for any question that arises regarding sales, shipping, service, use or configuration of hardware and software sold by CaSA
  • Answer phone enquiries from vendors, collaborators and team members
  • Support the executive team with administrative work
  • Participate in daily operations in various roles
  • Be part of CaSA’s future !

 

Bonus points:

  • Experience in consumer electronics support (mobiles, computers, retail electronic, etc)
  • Knowledgeable in basic Internet connectivity (LAN, WiFi, mobile, etc)
  • Knowledge of networks and relationships between household/consumer equipments
  • General interest in IoT, green energy, smart home or technology in general
  • Love airplanes ! (we are, after all, located on an airport)

Apply!

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